SHIPPING POLICY

Last Updated: June 2026

At STACKWELL, we work hard to ensure your order arrives as quickly and safely as possible.

Order Processing Time

• Orders are typically processed within 1–3 business days.
• Orders are not processed on weekends or public holidays.
• Processing times may be extended during periods of high demand.

Shipping Methods

We work with trusted shipping partners to deliver orders worldwide.

Available shipping methods may vary depending on destination and product availability.

Estimated Delivery Times

Estimated delivery times are:

• United States: 5–15 business days
• Canada: 7–20 business days
• Europe: 7–20 business days
• Australia & New Zealand: 7–20 business days
• Rest of World: 10–25 business days

Delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a tracking number via email when available.

Tracking updates may take several days to appear after shipment.

International Shipping

We ship internationally to many countries.

Customers are responsible for any applicable:

• Customs duties
• Import taxes
• Local fees

These charges are determined by the destination country and are not included in the purchase price.

Delayed Deliveries

Occasionally, shipments may experience delays due to:

• Customs processing
• Carrier disruptions
• Weather conditions
• High shipping volumes

STACKWELL is not responsible for delays caused by circumstances outside our control.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with issues, please contact us at support@stackwellstore.com and we will assist you in resolving the matter.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

STACKWELL is not responsible for orders delivered to incorrectly entered addresses.

Contact Information

For shipping-related questions, please contact:

Email: support@stackwellstore.com